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Payment instruction

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Frequently asked question

Payment instruction

The information about HFS payment is compiled by us in the form of questions and answers below, hopefully it will help you.

“You can work directly with the Authorised Dealer of Hino Motors Vietnam or pay for TFSVN company according to following information:

 

When paying for Toyota Financial Services Vietnam Company Limited (TFSVC), please note the following points:

 

1. The payment amount due each period is shown in the Payment Schedule attached to the Credit Contract or Payment Schedule adjusted periodically 2. You make payment to TFSVN by one of the following methods:

 

2.1. Making monthly payment via our main bank:  Bank Name CITIBANK TECHCOMBANK     Account number  (Refer to the attached card) 102 215 79904 016 Account name  TFSVN  Content of the transfer    please write the license plate number, owner’s name and loan contract number.

 

Note: The account name is 5 consecutive uppercase letters (no spacing)

 

2.2. Making cash payment via Payoo and Viettel: You can go to Payoo payment points (sign) such as Vinmart +, Cirkle K, Family Mart, FPT shop … or shops / post offices / authorized transaction points of Viettel and provide the following two information:

– Service provider name: Toyota Finance (Toyota Financial Services Vietnam)

– Contract number: (last 6 digits on the attached card) Note: minimum value of each payment transaction via Payoo or Viettel is 1 million VND, maximum is 20 million VND.

 

2.3. Making payments via Airpay or Payoo e-wallet: to use the service, you need to have an account at the banks associated with Airpay or Paoo. After that, you start to use the service by: 1. Downloading the program “”Airpay e-wallet”” or “”Payoo”” from App Store or Google Play.

 

2. Create a link to bank (following the instructions of the program) General note: The amount is considered to be paid when you have transfered to TFSVN’s account, so you have to transfer money to account of TFSVN on the reasonable time according to the payment schedule to avoid late payment fine. If you have any questions, please contact: Customer Service Department – Toyota Financial Services Vietnam Company Limited, Floor 12, Saigon Centre Building, Building 2, No. 67 Le Loi street, Ben Nghe Ward, District 1, HCMC. Email: [email protected]. Phone: 028.73090998. Zalo page “”Tài Chính Toyota Việt Nam”” (https://zalo.me/37″

I want to be informed about history of repayment to track, can HFSVN provide it to me? You can follow up on the HFSVN payment schedule sent to customers. Please note that you have to refer to your latest payment schedule.

 

If you want to be notified of your payment history for follow-up, HFSVN will provide it upon receipt of your request

After transferring money from one day (if you transfer at Techcombank and Citibank system) for up to three days (if you transfer money from banks other than Techcombank or Citibank), you can check by calling to TFSVN office at 028-7309-0998

You should save the money transfer orders through the bank so that you can reconcile when necessary.

You can prepay partial or full of the loan, however, you must be subject to Early Principal Payment if you choose the Optimal Interest Rate. For FLEXIBLE Interest Rates, you are not subject to Early Principal Payment Interest. In any case, you must notify HFSVN in writing in accordance with the credit contract signed between you and HFSVN.

Do you still have other questions?

If you cannot find the answer in the information we provide
You can contact us directly for a consultation!
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+(84-28) 7309 0998

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[email protected]

We are always here to support!

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